Case Studies

AmeriHealth

FMLA/STD Integrated Platform Generates Powerful Business Lift

Knowing we wanted to become more competitive, we searched for a more efficient integrated claims processing system and found ClaimVantage. We knew we had found a solution when demonstrating the streamlined capabilities and meeting prospects. It helps us develop new relationships.

Gina Rovello, Manager of Disability Claims, AmeriHealth Casualty

Overview

AmeriHealth Casualty replaced their limited Disability and Absence claims management system with more powerful cloud-based ClaimVantage solution with integrated FMLA/STD to improve capabilities.

The Business Problem

AmeriHealth Casualty had outgrown their two-system claims management system and needed to streamline their operations with enhanced functions to increase business.

Specific Goals

  • Integrate FMLA and STD into one system
  • Better reporting capabilities
  • User friendly
  • Increase efficiencies
  • Improve productivity
  • Enhance functions

The Solution

AmeriHealth Casualty began working with ClaimVantage in July 2012 and focused on transitioning existing clients to the new more powerful cloud-based integrated FMLA/STD system. New clients were targeted next. In the first two quarters of 2013, our company was able to add 21,000 lives and expand the NJ office and team.