Benefits of IDAM Software

Automated Workflows and Tasks

  • Ensure the right person is doing the right thing at the right time.
  • Increase efficiency and reduce operational effort.
  • Increase accuracy and reduce human error.

Single Point of Intake

  • Improved efficiency

Reflexive Claim Intake

  • Multiple claim creation ensures the right information is captured at intake.
  • Automated eligibility for increased efficiency.
  • An integrated view of both absence and disability to improve productivity and accuracy.

Case Management

  • Overview of claim information in one location for increased efficiency.
  • Consolidated view of notes.
  • Configurable view per user profile.
  • Convert a portion of or the full case management as a PDF.

Adjudication

  • Disability approval automatically approves leaves for increased efficiency and productivity.
  • Information and claim status shared between absence and disability for increased efficiency.

Benefit and Payment Calculation

  • Automatic offset calculations such as return to work (RTW) based on information pulled or entered into the central platform.
  • Increased quality of calculations for benefits, payments, payment corrections, payment scheduling and expense payment.
  • Increase efficiency.

Customer Portal

  • Better customer service – claimants can see data in real-time.
  • Omni-channel capability.
  • Save costs with reduced call volumes.

Reporting and Dashboards

  • Better insights into your data.
  • Make data-driven decisions.
  • Improved visibility of real-time data
  • Drag and drop capability to build ad-hoc reports and dashboards.