Integrated Disability and Absence Management System Upgrade
Supports Business Expansion
Symetra was looking to create competitive differentiation in its group life and disability income (DI) business through a streamlined claim and customer service experience.
“ClaimVantage created a single, integrated platform for all claims and absence management support. The cloud-based system provided a complete view as claimants progress from one type of leave to the next, allowing Symetra to provide timely and accurate claims status to our clients”
Craig Raymond, SVP, Group Life and Disability, Symetra Life Insurance Company
Download Our Case Study
Read more about the business challenge, specific goals outlined, and the overall solution that ClaimVantage provided to transform Symetra’s group insurance claims process and absence management.
For Effective
Integrated Disability and Absence Management
Our Integrated Disability and Absence management (IDAM) software solution provides an integrated approach to managing disability benefits and employee leaves of absence, allowing you to better manage each case end-to-end, while helping you achieve cost and administrative efficiencies.
Built by industry experts, this cloud-based software solution is hosted on the Salesforce Lightning Platform. Digitally managing the evolution of a claim on one central platform ensures all data is tracked and reported on, providing you with valuable insights for planning. This integrated approach offers you a competitive opportunity to introduce effective employee assistance and return to work programs, while improving employee satisfaction.
Key Features
Claim management software
Automated Workflows and Tasks
Reflexive Claim Intake
Case Management
Adjudication
Single Point of Intake
Benefits and Payment Calculation
Customer Portal
Reporting and Dashboards
The Right Vantage Point
For your business