New Cloud-based Software Improves Processing of Life & Income Protection Claims
From Submission Through Payment
Zurich Australia wanted to enable faster, simpler, end-to-end claims processing so assessors could spend more time serving their customers and provide a better customer experience. “ClaimVantage provides our claims team with an innovative claim management solution that helps us to improve customer service and interactions with our clients now, and into the future.”
Sheriff Hamza, Head of Claims,
Zurich Australia
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Case Study
Read more about this business challenge, and the overall solution that ClaimVantage provided to transform Zurich’s Claim’s Processing to achieve higher levels of customer service.
Get Your Claims in the Cloud
with ClaimVantage
Our claim management software solution is state-of-the-art, and designed to process both group and individual life and health claims on one digital platform. Supporting a broad range of policy benefits, the software leverages a claimant-centric approach to help you deliver a superior customer experience with efficiency and accuracy.
The Claims solution is hosted on the secure Salesforce Lightning Platform, and has a modern, user-friendly interface, with deep functionality built by industry experts that will change the way you process claims forever.
Key Features
Claims processing software
Self-service Configuration
Integration
Enhanced Reporting Capability
Customer Portal
Benchmarking
Configuration
Configurable Automated Tasks
Configurable Auto-Adjudication
Claim Intake
Case Management
45 Day Turnaround
With ClaimVantage
Designed with efficiency and usability in mind, we minimize the number of tabs and screens a user needs to navigate to process and manage a claim.