Solutions for a competitive edge
ClaimVantage offers industry-leading software for managing Life, Health and Absence claims efficiently and securely, helping you deliver superior customer service for a competitive edge in a crowded marketplace.
Hosted on the Salesforce platform, our configurable and intuitive cloud-based software is developed and updated by industry experts. We provide regular enhancements to keep you on top of market changes and industry developments.
Our best-in-class solutions are fully integrated and can be accessed anytime, anywhere, helping you minimize fraud, streamline operations, and improve productivity, while saving on implementation costs.
Check out how far we’ve come
First North American Customer using Claim Management software solution.
Signed first European customer.
On the Cloud
Rebuilt the Claim management software solution on the cloud-based, Salesforce platform.
First customer using the cloud-based claim management software solution.
Launched Absence management software solution. August saw first employer customer using the absence management solution.
Signed first Australian customer.
Opened offices in Melbourne, Australia.
January, Launched Accommodation management software solution.
March, Doubled office in Dublin to support growth.
March, All ClaimVantage applications Lightning Ready on Salesforce platform.
April, Opened offices in Tokyo, Japan.
Where it all Began...
Life insurance policies begin to be issued in London, with mathematical and statistical tools implemented in the mid 1700’s. By the 1760’s the sales of life insurance began in the US.
The Computer is Born
The first programmable computer is invented.
Email and the internet are invented.
Claims are submitted using paper, and file folders are being used to manage the claim life cycle. Software developments are enabling insurers to begin to develop custom built software solutions for claims processing in-house. Electronic systems, such as IBM, are being introduced to allow employees in different offices to communicate electronically.
Insurers Go Online
The world-wide web debuts on the internet. Insurance carriers begin to launch consumer websites in the mid-1990’s. Insurers are using spreadsheets and access databases to manage insurance claims. The first mobile phone launched in the mid-1990s.
Workflows are being introduced to streamline processes. Social networking sites are introduced. Insurers started offering omni-channel distribution, through agents, over the phone, and over the internet.
Rule-engines to drive processes and automated workflows are introduced to improve efficiency and productivity.
The first smartphone, the iPhone is launched.
Cloud-based software solutions begin to win the “Build versus Buy” debate.
Integration capabilities begin to improve with the influx of PaaS (Platform as a Service) offerings in the market. Mobile application functionality becomes more popular among life and health insurers. Mid 2015, the term InsurTech, meaning Insurance Technology, is coined.
Big data and data analytics make inroads in the life and health insurance industry, although adoption will be slow.
The insurer of the future will use:
- Auto-adjudication to process claims without human intervention.
- Artificial Intelligence to make decisions on claim decisions.
- Telematics to monitor policyholder’s health.
- Robo-advisors assisting web users with their queries.
- Robotic Process automation (RPA) to enhance automated workflows and tasks.
And corporate values
“We create game-changing software that empowers customers worldwide to digitally manage Life, Health and Absence claims.”
At ClaimVantage, we are passionate about InsureTech, and continue to be driven by the digital transformation in the insurance industry. To support our mission, we follow three strategic objectives:
Global Software Solution Provider
With a presence in five continents, we are determined to support global insurance carriers’ digital transformation projects to process insurance claims digitally, today and in the future.
One Core Product
Our philosophy is to support all customers across all markets on one core product. This ensures all customers benefit from our R&D efforts to remain a best-in-class software vendor.
World-class Customer Service
With a dedicated and experienced support desk team, business analysts, technical leads, implementation and project managers, we provide world-class customer service.
Our Core Values
At ClaimVantage, we have an ambitious shared vision to guide our business, product development, and our brand. Our culture and core values support our commitment.
“We will be the go-to innovation people for Life, Health and Absence software.”
We are accomplished
Our team consists of talented, driven individuals with proven track records in their fields of expertise.
We foster a positive, supportive
We are one team, who build-up, and support each other to ensure we are on track to achieve personal and organizational goals.
We make intuitive,
We continuously innovate our software solutions to deliver best-in-class products at the forefront of the insurance industry.
We cultivate effective
We realize we can’t do or know it all, so we leverage industry partners and system integrators to effectively deliver projects on time and within budget.
We serve customers and
build real relationships
We believe in building partnerships with our customers to foster long-term relationships for mutual benefit.
We build trust
We build trust through transparency and open communication. We extend trust to our teams, prospects, and partners by assuming positive intent.
We dream big
We empower the entrepreneurial spirit by believing in our people and championing their goals and aspirations.
Get on the path to Success
Do you want to join our team?