Claim Processing

Software Solutions

At ClaimVantage we leverage the industry’s leading platform as a service (PaaS), Salesforce to develop best-in-class claim processing software solutions. The architecture facilitates secure technology upgrades, solution enhancements, as well as regulatory changes that are part of our value proposition.

Our platform is ever-evolving but our regular release schedule means that there is never a new “version” to buy. Our release schedule, which aligns with Salesforce, keeps you up-to-date and ready to capitalize on the latest product enhancements and new InsurTech innovations. To continue to deliver high-quality products, we have a dedicated QA team who continually test and refine the software for functional reliability.

As the software is hosted on the Salesforce platform, we never access your data. Your contract with Salesforce ensures they have multiple backups and layers of safety protocols to keep your data secure.

Claim Management

Software

Absence Management

Software

Accommodation Management

Software

IDAM

Software

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How Can You Benefit from our

Software Solutions

Deep Configurability

We understand that your business is unique. ClaimVantage software solutions are configurable throughout the life cycle of a claim, ensuring a match with your business processes end-to-end.

Self-service workflows empower your systems administrators to edit or add new workflow sets to automate processes without IT assistance.

Quick & Easy-to-Use

Our software solutions are developed on the Salesforce Lightning Platform, taking advantage of available “best practice” user interfaces and usability testing. The comprehensive, intuitive interface provides a consistent look and feel across all platforms, for a seamless user experience.

With direct links from the platform to our online help and end-user documentation, users have access to everything they need at their fingertips.

Efficient

Reduce operational effort and increase efficiency by an average of 30% using our range of software solutions. Increased efficiency can be achieved by:

  • Removing paper files from the claims process.
  • Replacing manual workarounds with automated workflows and tasks.
  • Reducing the number of systems a claim assessor must access.

Seamless Integration

The claim processing solution often sits in the back office, supporting the product, sales, and customer service teams. To ensure this ecosystem is in sync we provide integration with external technology systems, improving the flow of information throughout your business. Hosted on the Salesforce Lightning Platform, our software solutions leverage the underlying architecture to easily integrate with your external systems using APIs.

Data can be imported or exported to the ClaimVantage platform to ensure all data can be accessed in one location. Depending on the volume of data and the frequency of change, we can recommend the best type of integration for you and your business.

Faster & Easier Access

Our products can be accessed instantly through the web and are compatible with most leading browsers including Chrome, Safari, and Firefox.

Empowering Decision Making

Everything you need to process claims is accessible on one platform, empowering your team to make better decisions. Our claimant-centric process provides all claimant information on one screen, improving the customer experience.

Our built-in online help and end-user documentation ensures new team members are on-boarded quickly and have access to everything they need to effectively administer claims.

Reporting and Dashboards

A key strength of the underlying Salesforce platform is its reporting and dashboards capability. Although each of our products has a number of pre-configured reports, the easy-to-use interface allows you to create ad-hoc reports using drag and drop capability.

Reports can be created to filter and summarize data in real-time. To further improve your business insights, you can save and share reports and dashboards with other users, according to specified permission sets.

Reduced Cost of Ownership

Moving to a multi-tenant software solution reduces both short-term and long-term costs. Implementation costs for cloud-based technology can work out as much as 60% less than a traditional installation, configuration, upgrades, system requirements, and internal IT support.

And with no in-house data servers to maintain in our multi-tenant platform, you will see extensive cost savings in the longer term.

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