Reimagining the ClaimVantage Customer Experience
By Kelly Wells, COO August 18, 2020 Since I joined ClaimVantage earlier this year, my focus has been on our customers. A simple statement from Leo, “the customer is everything” […]
The Importance of an Intuitive Customer Portal in Today’s Digital Age
By Jennifer Watson, Sales Support Consultant July 30th, 2020 In a world full of unknowns, change is inevitable, like it or not. Your favorite ice cream brand “tweaked” it’s mint […]
Cloud-native Technology: It’s About the Journey and Destination
By Stacy Varney, Global Head of Sales and Marketing July 20th, 2020 I’ve read a lot lately on how many companies were unprepared for a pandemic and the impacts on […]
The Importance of Agile Methodology in an Ever-changing Industry
By Monique Bouffard, Head of Product June 10th, 2020 Agility is the ability to move and act quickly, to think, and understand quickly. We make it our business when problem […]
The Importance of Delivering a Better Insurance Customer Experience
By Leo Corcoran, CEO January 15th, 2020 The customer experience (CX) is the impression customers and prospective buyers have when they engage with your business. Everything your business does [...]
