Claim Management Software

Last week we discussed the roadblocks we have seen customers face when adopting a core software solution. To help you avoid repeating these mistakes, I have some practical advice for you and your [...]

I have seen the good, the bad, and the ugly, and I wanted to share some of my experiences with you.

Look around at your claims department, and ask yourself; do you employ Risk Managers or Task Managers? If you measure the productivity of your claim analysts based on the number of tasks they can [...]

The insurance industry is changing, and many traditional insurance companies are at risk of losing out to competitors if they don’t focus on two main things; disruptive technology and customer’s [...]

Over the past three years, we have been growing rapidly; our team has quadrupled, we have moved to larger offices in Ireland and the US. Our global footprint has also […]

The future is here! The insurance industry is evolving rapidly, and we have a wide array of technological advancements to thank for that. Cloud Technology As discussed in previous blog […]

Eight years ago, we made a strategic business decision to differentiate ClaimVantage from our competitors in the market. This overhaul was a two-step process: First, legacy software is rampant in [...]

Do you regularly conduct Customer Satisfaction Surveys? If so, how do your customers rate their claims experience? If your rating is high, you’re doing better than the majority of your […]

Where does your claims department sit within your organization? Like most, there is a good chance it is in the back-office, processing claims in isolation, churning out claim decisions stored [...]

It was a pleasure to meet many of you at the recent LUCID event in Bristol (UK). In our view, LUCID always proves to be an excellent event because of […]