Case Studies

Version 1

Combined ClaimVantage and Version1 Strength Automates Life Legacy Claims System

In working collaboratively with ClaimVantage, we’ve proven that delivering excellence in ICT projects like Irish Life can help companies become more competitive.

Donal McCarthy, Version 1 Director

Our award-winning partnership with Version 1 demonstrates IT excellence and global reach.

Leo Corcoran , ClaimVantage CEO

Project

The leading insurance company in Ireland – Irish Life – needed to replace its legacy system to optimize claims processing for Life, Pension, and Income Protection products.

Team

ClaimVantage joined forces with Version 1 to successfully install a state-of-the-art automated system, with a clean interface, strong analytics, and seamless integration. Version 1 – ClaimVantage’s exclusive European IT service provider – is a trusted technology partner to major domestic and international customers across all industry sectors. With a 350-strong team, based in Dublin, Cork, and Belfast, Version 1 is one of the fastest growing IT services companies in Western Europe.

The Solution

Together, ClaimVantage and Version 1 delivered a single source ICT solution that pulls information to more effectively manage Irish Life’s claim cycle, from intake through adjudication and payment. The enhanced system changed Irish Life’s practices to a more customer-centric view of claims, which immediately improved customer service.

Recognition

At the 2011 ICT Excellence Awards, Version 1 and ClaimVantage were honored in the IT Team of the Year category with customer Irish Life. Version 1 also won Company of the Year.

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