Case Studies

PDA

Multi-System Integration Optimizes Risk Management Reporting Capabilities

We were looking for an innovative solution and ClaimVantage had seamless implementation possibilities with competitive costs.

Thom Charest , COO, Professional Disability Associates

Overview

Professional Disability Associates (PDA), a Third-Party Administrator (TPA) and consulting firm, needed a secure, easy-to-use automated claims system to process disability and life waiver claims.

The Business Problem

PDA represents multiple customers who process numerous claims. They required a highly efficient system with seamless implementation and the ability to integrate with existing platforms, such as imaging, predictive modeling, document management, and FastTrack solutions.

Specific Goals

  • Client claims data uploads.
  • Multiple system integration.
  • Case management.
  • Easy “plug & play” user features.

The Solution

PDA implemented a ClaimVantage cloud-based integrated insurance claim management system to keep their TPA business on track and be flexible enough to manage disability and life waiver claims based on their customers’ needs.

A key benefit of this enhanced system is the ability to combine PDA risk management consulting expertise with the latest case management system reporting tools.

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