Case Studies
PDA
Multi-System Integration Optimizes Risk Management Reporting Capabilities
We were looking for an innovative solution and ClaimVantage had seamless implementation possibilities with competitive costs.
Thom Charest , COO, Professional Disability Associates
Overview
Professional Disability Associates (PDA), a Third-Party Administrator (TPA) and consulting firm, needed a secure, easy-to-use automated claims system to process disability and life waiver claims.
The Business Problem
PDA represents multiple customers who process numerous claims. They required a highly efficient system with seamless implementation and the ability to integrate with existing platforms, such as imaging, predictive modeling, document management, and FastTrack solutions.
Specific Goals
- Client claims data uploads.
- Multiple system integration.
- Case management.
- Easy “plug & play” user features.
The Solution
PDA implemented a ClaimVantage cloud-based integrated insurance claim management system to keep their TPA business on track and be flexible enough to manage disability and life waiver claims based on their customers’ needs.
A key benefit of this enhanced system is the ability to combine PDA risk management consulting expertise with the latest case management system reporting tools.
