Case Studies

PDA

Multi-System Integration Optimizes Risk-Management Reporting Capabilities

We were looking for an innovative solution and ClaimVantage had seamless implementation possibilities with competitive costs.

Thom Charest , COO, Professional Disability Associates

Overview

Professional Disability Associates (PDA), a Third Party Administrator (TPA) and Consulting Firm, needed a secure, easy to use automated claims software system to process disability and life waiver claims.

The Business Problem

PDA represents multiple customers who process numerous claims. They required a highly efficient system with seamless implementation and the ability to integrate with existing platforms, such as imaging, predictive modeling, document management, FastTrack solutions, etc.

Specific Goals

  • Client claim data uploads
  • Multiple system integration
  • Case management
  • Easy “plug & play” user features

The Solution

PDA acquired a ClaimVantage cloud-based integrated insurance claims risk management system to keep their TPA business on track and be flexible enough to mana ge disability and life waiver claims based on their customers’ needs.
A key benefit of this enhanced system, is the ability to combine PDA risk management consulting expertise with the latest case management system reporting tools.

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