Almost every report produced relating to cloud technology portrays an image that data stored in the cloud is unsecure. As cloud technology is still relatively new to the market, it is understandable that insurers would be skeptical about storing sensitive information in the cloud. However, Microsoft recently conducted a survey to examine these fears. The survey examined 800 businesses in four geographic regions, half using cloud technology, and half who were not. Surprisingly 94% of businesses reported that they saw an improvement in security after switching to cloud technology, and 75% said that network availability actually improved after implementation.
The word “cloud” conjures up images of sensitive data floating around up there somewhere, however, the ‘Cloud’ is just another word for a data center full of servers which are connected to the Internet. Cloud computing is basically Internet-based computing that allows information and applications to be easily shared, and data to be stored centrally that can be shared among several computers and devices, as deemed fit by the owner of that data.
Data that is stored on-premise is no safer than data stored in a data center. In fact, these data centers focus on providing the most secure, high tech facilities available. Salesforce has protected its data centers by providing around the clock guards, two-factor access, including biometric screening and escort-controlled access, and back up generators in the case of a power failure. Only authorized personnel have access to secure areas further protecting the data center.
These are the security measures applied to the physical data center, but when it comes to protecting access to data through the cloud Salesforce has implemented a whole other range of security protections as discussed in another blog, which you can access right here.
As well as security being a major concern, the reliability of cloud technology regularly comes into question. Businesses assume if they have full control over their IT infrastructure in-house they can manage and maintain it more easily. In reality, cloud providers spend much more time dealing with issues relating to repair, and updates, hence have more knowledge and resources to deal with these issues as they arise.
Imagine if your system crashes and wipes your computers clean; would you have your in-house system properly backed up to ensure you can gain access to your data shortly afterward? And if not, how do you go about restoring lost data?
Cloud providers have the most up to date software and hardware that is resilient against attacks, power loss, and damage, to ensure data is secure and accessible at all times. Even if your system is wiped clean, your data can be easily accessed through the cloud to the most recently saved information.
It is in the interest of the cloud provider to ensure data is secure and reliable. If data were ever compromised, the cloud provider would gain a bad reputation, and realistically their business would be ruined.