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Eight years ago, we made a strategic business decision to differentiate ClaimVantage from our competitors in the market. This overhaul was a two-step process: First, legacy software is rampant in [...]

Do you regularly conduct Customer Satisfaction Surveys? If so, how do your customers rate their claims experience? If your rating is high, you’re doing better than the majority of your […]

Well, 2017 was a whirlwind of a year for us here at ClaimVantage. But we couldn’t have done it without you – our readers, customers, and year-round supporters. We’ve summarized […]

Where does your claims department sit within your organization? Like most, there is a good chance it is in the back-office, processing claims in isolation, churning out claim decisions stored [...]

Last year, Salesforce announced that it had partnered with Amazon to use their Web Service (AWS) to scale their business and enter international markets more quickly. Well today, they announced [...]

Once upon a time, the claims department was often considered to be a back-end process that had no bearing on the front-end of the insurance business. It sat away from […]

Employers and TPAs use various methods for managing their employees’ leaves of absence, whether it’s manual tracking using spreadsheets, using a homegrown system, or purchasing a vendor solution. [...]

According to Gartner, only 12% of insurance business and IT leaders consider their organizations to be digitally progressive, describing their organizations as digital beginners or intermediates. [...]

Advanced technology has been making inroads across the world for the past ten years. Cloud technology, integrated data, analytics and most recently artificial intelligence (AI), are advancing [...]

Last month, World Mental Health Day took place on October 10th. In April, the World Health Organization (WHO) launched h a one-year global campaign, Depression – Let’s Talk, to help [...]