For a competitive edge
ClaimVantage offers industry-leading software for managing life, health, and absence claims efficiently and securely, helping you deliver a superior customer experience.
Hosted on the Salesforce platform, our configurable and intuitive cloud-native software is developed and updated by industry experts. We provide regular enhancements to keep you on top of market changes and industry developments.
Our best-in-class solutions are fully integrated and can be accessed anytime, anywhere, helping you minimise fraud, streamline operations, and improve productivity, while saving on implementation costs.
“We create game-changing software that empowers customers worldwide to digitally manage life, health, and absence claims.”
Our objectives encompass the achievements we seek for our customers, partners, and employees.
Located across four continents, our customers thrive under the guidance and leadership of our regional teams and integration partners. Our localised, cloud-native core products support digital transformation of the global insurance industry.
Strategic Product Delivery
Market insights and user feedback drive our product enhancements, ensuring our technology continues to serve the evolving needs of our customers. Built on the Salesforce multi-tenant platform, our customers benefit from the robust Salesforce ecosystem, as well as the ClaimVantage product roadmap.
Working collaboratively to understand our customer’s growth objectives, our team provides consultative guidance to ensure our customers continue to achieve their goals. We partner with our customers to refine and streamline their business processes through automation and user-friendly interfaces.
Our employees are our greatest asset. Since our inception in 2006, our talented and diverse team of subject matter experts has continued to expand globally. Empowered to be creative, and motivated self-learners, our growing team is the cornerstone of our innovative software solutions.
“We will be the go-to innovation people for life, health and absence software.”
Our ambitious shared vision guides our business, product development, and our brand. Our culture and core values support our commitment.
Check out how far we’ve come
First North American Customer using Claim Management software solution.
Signed first European customer.
On the Cloud
Rebuilt our claim management software solution on the cloud-based, Salesforce platform.
First customer using our cloud-based claim management software solution.
Launched our absence management software solution. Our first absence customer began using the platform in August.
Signed our first Australian customer.
Opened offices in Melbourne, Australia.
In January we launched our accommodation management software solution.
In March, we doubled the size of our office in Dublin to support growth.
In March, all ClaimVantage applications are noe Lightning Ready on the Salesforce platform.
In April, we opened our office in Tokyo, Japan.
Where it all Began...
Life insurance policies begin to be issued in London, with mathematical and statistical tools implemented in the mid 1700’s. By the 1760’s the sales of life insurance began in the US.
The Computer is Born
The first programmable computer is invented.
Email and the internet are invented.
Claims are submitted using paper, and file folders are being used to manage the claim life cycle. Software developments are enabling insurers to begin to develop custom built software solutions for claims processing in-house. Electronic systems, such as IBM, are being introduced to allow employees in different offices to communicate electronically.
Insurers Go Online
The world-wide web debuts on the internet. Insurance carriers begin to launch consumer websites in the mid-1990’s. Insurers are using spreadsheets and access databases to manage insurance claims. The first mobile phone launched in the mid-1990s.
Workflows are being introduced to streamline processes. Social networking sites are introduced. Insurers started offering omni-channel distribution, through agents, over the phone, and over the internet.
Rule-engines to drive processes and automated workflows are introduced to improve efficiency and productivity.
The first smartphone, the iPhone is launched.
Cloud-based software solutions begin to win the “Build versus Buy” debate.
Integration capabilities begin to improve with the influx of PaaS (Platform as a Service) offerings in the market. Mobile application functionality becomes more popular among life and health insurers. Mid 2015, the term InsurTech, meaning Insurance Technology, is coined.
Big data and data analytics make inroads in the life and health insurance industry, although adoption will be slow.
The insurer of the future will use:
- Auto-adjudication to process claims without human intervention.
- Artificial Intelligence to make decisions on claim decisions.
- Telematics to monitor policyholder’s health.
- Robo-advisors assisting web users with their queries.
- Robotic Process automation (RPA) to enhance automated workflows and tasks.
We are Accomplished Industry Experts
Our diverse global team consists of talented and driven individuals with proven track records in their fields of expertise.
We Foster a Positive, Supportive Learning Environment
We are one team committed to building-up and supporting each other. We champion the goals and aspirations of our team, empowering them to be creative and voice their ideas and opinions.
We Make Intuitive, Smarter Products
We gather user feedback, UI/UX research, and market insights which contributes to our strategic product roadmap, ensuring we continue to deliver innovative products at the forefront of our industry.
We Cultivate Effective Partnerships
We collaborate within our team, with our customers, industry partners, and system integrators to build trusted relationships that expand our reach.
We Build Lasting Customer Relationships
We partner with our customers to ensure their success. We build trust, through transparent, honest, and open communication, and foster long-term relationships to support customer growth.