reflecting on 2014This year has been a busy one for all of us at ClaimVantage! In January we launched our off-the-shelf absence management software, AbsenceDirect, followed by an introduction to our mobile applications for disability, life and absence claims, introduced a new correspondence management solution, HP Relate, and partnered with Persepcsys to offer an encrypted claim management solution. Alongside these achievements we also:

  1. Launched FMLA Updates

To support the launch of AbsenceDirect we also launched FMLA Updates, our own in-house forum for informing Employers, TPA’s and Claims administrators about recent or upcoming changes to Federal and State regulations.

  1. Hosted our Second User Group Meeting

In March 2014 we hosted our second User Group meeting in Bonita Springs, Florida. It was great to get our customers together to discuss the product roadmap, and share recent product updates, such as payment consolidation. Our third User Group meeting shall take place in Portland, Maine in September 2015.

  1. Expanded our Customer Focus Groups

Along with hosting regular meetings, we aim to provide continued support to our customers through monthly User Focus Groups. This year we expanded the Focus Group to include all of our customers. These Focus groups revolve around discussions of specific topics to deal with issues relating to software functionality. This year the group reviewed the Organization Setup, Claim Intake and Case Management functionality, which resulted in usability improvements. In the New Year we will establish a second Focus Group to focus on our absence management software, AbsenceDirect.

  1. Launched a Webinar Series

2014 saw us launch our first series of webinars. We successfully hosted 3 webinars globally this year:

1. Integrated Disability and Absence Claim Management

2. Why Moving from Legacy Systems is a Good Idea

3. A Product Demonstration of AbsenceDirect

Larry the lobsterTo finish off 2014, we would like to announce that Larry the lobster has chosen his favorite adventure this year. The winner is Stephanie Wissen from Madison National Life, with her entry from the ROSE conference as seen on the right.

We would like to take this opportunity to thank you all for your interest in ClaimVantage and AbsenceDirect. We wish you all a wonderful holiday season and a successful 2015!